Policy to Love Your Logo

Returns & Refunds

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Returns Policy

1. All printed stock is non-returnable due to the bespoke nature of the print. Clothing is not returnable. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else. You must examine all goods delivered at the time of delivery and notify us as soon as practicable after delivery of any goods that have been damaged in transit or where there has been a partial loss of goods. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted in the delivery note at the time of delivery.

2. You must notify us as soon as practicable after delivery (and no later than 3 days after delivery) of any goods which you believe do not confirm with the Contract. You agree to give us a reasonable opportunity to examine such goods shall and agree that we may at our option, replace any defective goods, or refund the price of the defective goods. We shall not be liable for goods' failure to comply with the Contract where:

(a) the defect arises because you have failed to follow any oral or written instructions as to the storage of the goods or (if there are none) good trade practice regarding the same;

(b) the defect arises as a result of your wilful damage, negligence, or abnormal storage or working conditions by you; or

(c) the defect arises as a result of our following any drawing, design or specification which you have supplied to us.

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"Wonderful service and product. Very swift and helpful advice at every stage. It's so good to deal with a company that obviously cares and goes the extra mile. Many thanks"

David Hogg

"We use Loveyourlogo for all our merchanside. Barry and team make it easy to order, and the quality is right up there with the best."

Chris Haines

"Outstanding service from all the team at LYL. Can't praise them highly enough. Receptive, creative, customer focused and trusting."

Saskia Mcbride